- Repair Notice
- Shipping Policy
- Payment Policy
- Returns, Refunds and Exchanges Policy
Repair of your device/s may cause loss of any user-generated data.
Please ensure that you have made a copy of any data saved on your device.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair the goods.
Liability under consumer guarantee is limited to a refund of the cost of service provided or performing the service again, at the option of the iPhone Repairman.
All orders are shipped within 48 hours Monday – Friday 9:30am – 5pm.
We use the following couriers to deliver our orders:
If a tracking # is provided by the shipping courier, we will update your order with the tracking information. Please note that some orders will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will hold your order until the back order items are in stock. When the item becomes available we will ship your order.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Union Pay, EFTPOS)
Cash On Pick Up
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email email@example.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
1B Finnegan Crescent
Muswellbrook, NSW 2333
- Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they have been installed by anyone other than iPhone Repairman.
Items that has been worn, used, or altered will not be accepted for return or exchange.
Any broken screens or damage to an LCD, digitiser, or flex cable will not be accepted for return or exchange
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in like new condition, you may exchange your item for a different color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.